Prepare your hospital appointment in Shanghai or Beijing

Begin with the hospital and campus, then use its official appointment or international-patient team. Sending an inquiry does not reserve a consultation.

Choose a specific destination

The Shanghai entries here cover Jiahui on Guiping Road and United Family in Changning. The Beijing entries cover United Family on Jiangtai Road and Raffles in Xinyuanli. Include the campus in your message so that a network name does not send the request to another location.

Send a short first inquiry

• State the purpose of your visit in plain language and whether you are already in China.
• Give proposed dates, your preferred communication language and a contact method the team can use.
• Ask which department and appointment route the hospital recommends for the request.
• Ask whether a foreign passport can be used in the proposed booking channel and whether a local phone number is necessary.
• Request the required documents, the consultation fee and any advance payment or cancellation terms.

Keep the confirmation

Ask for the confirmed clinician or department, date, time, campus, registration point and reference number. Save the Chinese address and an official contact in case you need to check directions.

For one concrete example, the local Raffles Beijing patient guide asks first-time visitors to bring ID or a passport and an insurance card, and to arrive 15 minutes early. This instruction belongs to that hospital; it is not a nationwide arrival rule or proof that every online system accepts passports.

Protect sensitive documents

Use the first contact to ask how the hospital wants to receive any requested records. Share those through the hospital's chosen secure channel. This website's inquiry form is for logistical questions and does not accept records or attachments.